Out Of Scope

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Out Of Scope - #0
emilykager.substack.com

Out Of Scope - #0

Welcome

Emily Kager
Feb 27
18
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Out Of Scope - #0
emilykager.substack.com

Hello everyone!

Welcome to Out Of Scope! I feel honored to be delivered straight to your inbox.

To give you some ideas of what I was planning here:

  • Curated content I find interesting, funny, or useful

  • Tech industry trends, discussions, reflections, rants

  • Interviews with interesting peers

  • Perhaps some sections on career or content creation advice

  • Q+A

  • Interactive threads where I want to hear from you all - my community!

On that last note I also want to know what you would like to hear about! I have a form here for anonymous questions, comments, suggestions that will always be open for you all. If you would rather get in touch personally, my email is hello@emilykager.com.

Lastly, some housekeeping. While substack has free and paid options, paying is purely benefactorial (not sure if that’s a real word but let’s go with it) and all content will be accessible on the free tier. If I end up working any sponsored posts in here, I will make sure paid tier does not see those. Again, feel free to followup with any questions/concerns/suggestions around this. Thank you all so much for your support!

ICYMI

Last week was a tough week at work. Working on a team that builds components for other teams has its ups and downs. Luckily frustrating work weeks can inspire good content.

Twitter avatar for @EmilyKagerEmily Kager @EmilyKager
ladies, stop expecting him to read your mind if he can’t even read documentation

February 24th 2022

88 Retweets1,118 Likes

The real story was more like someone was trying to use a hand we built as an ear 🙄

Twitter avatar for @EmilyKagerEmily Kager @EmilyKager
foothand it is then

February 22nd 2022

73 Retweets616 Likes

I bookmarked this interesting thread around how designers can respond to common PM pushback and wishing it existed for the Eng<>PM and Eng<>Design relationship. Even though we are all really working towards the same goal, it can often feel like there is hostility and friction between the different teams on the same product and everyone is trying to get their way.

Off the top of my head some corollaries I thought of:

“We don’t have time for a refactor” - PM → Advocating effectively for working on tech debt

“We can’t build that”- Eng → Effectively discussing implementation tradeoffs with design + PM

Everything is a P0 problem → Working together to prioritize defects

“I don’t see any progress”, constant update fatigue → Breaking down epics into testable and demoable deliverables. Communication about blockers and things slowing down the team.

Any more I missed or great tips on how to fix these problems?

Leave a comment

Twitter avatar for @jouleeJulie Zhuo @joulee
How PMs push back against designers: "That's not the priority right now" "We don't have the eng resources for that" "This design is not going to work" "The data shows that metrics dropped with this design change" Here's how you can respond 👇 (1/10)

February 21st 2022

378 Retweets2,563 Likes

Tech Twitter can be an amazing trove of wisdom.

Or not.

Twitter avatar for @allenholubAllen Holub @allenholub
I do wonder why anyone thinks that it’s a good idea to not just fix a bug the moment you become aware of it. Bug-tracking systems have always struck me as weird. Don’t track them; fix them.

February 23rd 2022

42 Retweets417 Likes

This guy has the solution to our Jira hatred. No more bug tracking problems if you “just fix every bug immediately”! I will do you one better. Just don’t write bugs in the first place. Easy peasy! 😏

Russia, Ukraine, and Tech

There are much bigger things happening in the world than the launch of yet another tech newsletter. My heart goes out to everyone impacted by this war and especially those with colleagues or loved ones in Ukraine. We can contribute monetarily to support Ukrainians and I think we also have a responsibility to understand the impact our industry’s products can have in these current events. I do not pretend to be an expert in technology and policy during an invasion, but here are some articles I found informative.

  • Social media like TikTok is both being used to communicate about and gain support from the rest of the world for Ukraine, but also quickly spread misinformation that is hard to validate.

  • Google Maps was used to track the invasion of Ukraine in real time

  • Social media companies like Facebook and Twitter are facing pressure from Russia to censor content

  • How tech companies with ties to Ukraine are reacting to Russia’s invasion

  • Thousands of Russian tech workers sign a petition opposing Putin’s invasion of Ukraine

  • Corporate content-moderation policy debate: Should social media propaganda be preserved as evidence?

  • How Ukrainians are fundraising in cryptocurrency

  • Russia could use cryptocurrency to mitigate sanctions

  • Companies told to prepare as risk of Russian cyberattacks grows

  • Ukrainians warned against using not end-to-end encrypted messaging apps such as Telegram to communicate

Please stay safe, healthy, and I’ll see you next week.

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Emma H
Feb 27Liked by Emily Kager

Also, so excited to be reading a newsletter you're writing!

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Kamil Tusznio
Writes Tableau Builder Feb 27Liked by Emily Kager

The set of eng/design/pm <> exec relationships is another to consider. I've found this to be the toughest to navigate as an EM. Some examples:

- "don't build it until I approve the design" -> build a high trust relationship

- "why aren't you building X?" -> work towards alignment

- "why is X taking so long?" -> milestone communication, tech debt education

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